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Stellenangebotsbeschreibung: Software Support Engineer (m/f/d)Mexico Your key responsibilities- Providing first and second level support and solving complex software challenges efficiently- Assuring regular software installation and software updates both at customer sites and remote- Close collaboration with our CSM department in the headquarter when troubleshooting complex software issues- Commissioning and maintaining standard Rehm interfaces and customer specific interfaces for communication with MES systems- Commissioning of machine to machine interfaces (e.g. Hermes)- Documenting the support request, the activities carried out and solutions in our ticket systemWhat we are looking for- Bachelor’s degree or higher in Computer Systems Engineering or a related field- Good knowledge in net...