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Stellenangebotsbeschreibung: LocationStuttgart/RemoteYour missionThe Customer Success Manager (CSM) for the Enterprise Growth Team is responsible for ensuring seamless onboarding and driving user adoption of Conceptboard for new and existing customers. The CSM works directly with customer stakeholders, particularly service owners and team leads, to ensure the software delivers measurable value by fostering collaboration, enhancing workflows, and improving team productivity. Reporting to the Growth Team Lead - Enterprise and collaborating with Account Managers and marketers, the CSM plays a pivotal role in ensuring customer success, satisfaction, software adoption and retention.Onboarding Management• Lead the onboarding process for new customers, ensuring a smooth and efficient handoff from...